Dale L. Goodhue

Research Streams and Major Publications:

Enterprise Systems: Issues and Impacts

Gattiker, T. and Goodhue, D., "What Happens After ERP Implementation: Understanding the Impact of Interdependence and Differentiation on Plant-Level Outcomes, (forthcoming) MIS Quarterly.

Gattiker, T. and Goodhue, D., "Understanding the Local Level Costs and Benefits of ERP through Organizational Information Processing Theory: The Impact of Interdependence and Differentiation" 2004, Information & Management.

Haines, M.N., and Goodhue, D.L. "Implementation Partner Involvement and Knowledge Transfer in the Context of ERP Implementations," International Journal of Human-Computer Interaction, (16:1), 2003

Gattiker, T. and Goodhue, D. "Software Driven Changes to Business Processes: An Empirical Analysis of Impacts of ERP Systems at the Local Level," International Journal of Production Research, December 2002.

Data management in large organizations

Watson, H.J., Goodhue, D.L., and Wixom, B.H. "The Benefits of Data Warehousing: Why Some Organizations Realize Exceptional Payoffs," Information and Management, May 2002.

Cooper, B. L., Watson, H. J., Wixom, B. H., and Goodhue D. L. “Data Warehousing Supports Corporate Strategy at First American Corporation.” MIS Quarterly. December 2000.

Goodhue, D. L., Haley, B. J., and Watson, H. J., “Data Warehousing and Organizational Change at the IRS: Increasing Taxpayer Compliance without More Taxpayer Audits”, Journal of Information Technology Cases and Applications, Fall 1999.

"Can Humans Detect Errors in Data? Impact of Base Rates, Incentives, and Goals," with Klein, B. and Davis, G., MIS Quarterly, June 1997.

"The Impact of Data Integration on the Costs and Benefits of Information Systems," with M. Wybo and L. Kirsch, MIS Quarterly, September 1992

"Strategic Data Planning--Lessons From the Field," with L. Kirsch, J. Quillard, and M. Wybo, MIS Quarterly, March 1992

"Managing the Data Resource: A Contingency Perspective," with J. Quillard and J. Rockart, MIS Quarterly, September 1988

"The Benefits of Data Warehousing at Whirlpool," with Haley, B. J. and H. J. Watson, in Annals of Cases on Information Technology Applications and Management in Organizations, Khosrowpour, P. (ed.), Hershey, PA: Idea Group Publishing, 1998.

Task-Technology Fit, User evaluations, and IS success

Goodhue, D. L., Klein, B and March, S. “Are User Evaluations Of IS A Poor Surrogate For Objective Performance?” Information and Management, December 2000.

"Development And Measurement Validity Of A Task-Technology Fit Instrument For User Evaluations Of Information Systems", Decision Sciences, January 1998.

"The Model Underlying the Measurement of the Impacts of the IIC on End Users," Journal of the American Society for Information Sciences, May 1997.

"The Measurement of the Impacts of the IIC on the End Users: The Survey," with Littlefield, R., and Straub, D., Journal of the American Society for Information Sciences, May 1997.

"Understanding User Evaluations of Information Systems," Management Science, December 1995

"Task Technology Fit and Individual Performance," with R. Thompson, MIS Quarterly, June 1995

Management of IS

Watson, H.J., Wixom, B.H. and Goodhue, D.L. The Effects of Technology-Enabled Business Strategy at First American Corporation,” Organizational Dynamics, Winter, 2002.

Goodhue, D., Wixom, B. and Watson, H. "Realizing Business Benefits Through CRM: Hitting the Right Target in the Right Way", MISQ Executive, June 2002.

Ross, J., Beath, C., and Goodhue, D.L. "Develop Long Term Competitiveness Through IT Assets," , Sloan Management Review, Fall 1996.